tengoadmin

Posted on July 24, 2024August 27, 2024 by tengoadmin

Tengo at 20 discount offer

To celebrate Tengo’s 20th birthday on 24th August 2024, we are offering a whopping 20% off any new monthly licences subscribed to within the whole year, for the lifetime of your subscription!! No strings attached, no coupon codes with conditions, all licence fees listed in our schedule of rates are eligible for the discount. All existing charity customers, and new charity customers can take advantage of the offer, which will automatically be applied to all new monthly subscriptions activated between 24th August 2024 and 23rd August 2025. Not only this, we are committing to a price freeze until at least August 2025.

Posted on May 8, 2024July 23, 2024 by tengoadmin

Easy to use charity software gives RSPCA boost

RSPCA are the largest animal welfare charity operating in the UK. A network of Charity Shops around the country allow local RSPCA districts to sell items generously donated by the public, to raise funds for their vital animal services.

Tengo Charity Shop EPoS Software at RSPCA Tooting Charity Shop — tengoPOS Charity Shop EPoS at RSPCA Tooting shop

Tengo Software have provided Charity Shop EPoS software to RSPCA shops, that allow them to maximise this opportunity with a simple, easy to use sales system. The system allows them to easily claim an additional 25p for each £1 of donated goods sold through the Gift Aid system, a process that can orindarily be long-winded and complicated.

The simplicity of the system and integrated Gift Aid, backed up by Tengo’s knowledge from working with Charity Shops all over the UK for over 20 years, has brought a positive response from the RSPCA team, as you can see below.

Posted on November 13, 2023July 23, 2024 by tengoadmin

UK postcode format trap – unlock more Gift Aid revenue for your charity by capturing the right postcode when logging donations

The postcode is the most important piece of information you need to gather from your donors when they are signing up for Gift Aid. There are many common mistakes made when capturing someone’s postcode, so we thought we’d explain how the UK postcode format works, and offer some tips for ensuring that you get it right.

Gift Aid postcode being entered incorrectly is one of the main reasons for rejection when making claims/submissions to HMRC. The useful tips that follow will ensure you capture the correct code!

Posted on October 17, 2023July 23, 2024 by tengoadmin

Charity Software, how to choose?

When looking for Charity Software, it can be hard to know what to search for. You know you need to log donations, possibly sell items of bought-in or donated goods, and deal with your supporters face-to-face, over the phone, and online. You also need to keep their details updated, especially regarding Gift Aid, and their contact preferences (GDPR). To handle all of the above, what is it that you need?

Deciding what to search for and which way to turn can be daunting. So we thought we’d run through some of the options and terminology, to help you to find the right charity software.

Posted on November 2, 2020November 2, 2020 by tengoadmin

Interest free finance available to all UK charities

In response to the Covid-19 pandemic, Tengo Software are delighted to announce that we are offering interest-free credit to all UK Charities.

There is very little to be pleased about when Covid is causing lock-downs and reduced revenue-flow for your Charity. Tengo has been supporting its customers since the start, and now can help non-customers too, who want to take advantage of lock-down to improve systems, or save money by replacing expensive Charity Shop software and Fundraising CRM contracts with a cheaper alternative that is being used by many charities all over the UK – see some of the things our users have to say here.

The interest free finance is available to any UK Charity on purchases of Hardware and Software Licences combined.

If you would like to discuss the options available and find out more, please contact us today!

Posted on April 28, 2020May 17, 2023 by tengoadmin

BIG items sold, with small amount of hassle

CT Furniture, part of the Community Transport charity, supports local communities by selling donated high quality, second-hand furniture and electrical equipment at affordable prices, to individuals & families across the West Midlands and in the North East.

For over a decade, CT have been using Tengo Software’s specialist Charity Deliveries and Collections software to effortlessly manage the booking of deliveries of items purchased in store, along with the collection of items from donors for later sale in store, and Gift Aid claims.

CT Furniture shop in Blyth, Northumberland

Posted on April 20, 2020April 24, 2020 by tengoadmin

Tengo design quality branding and website for GEMS Charity

A couple of months ago, GEMS Charity approached Tengo to not only design a new website for them, but to completely overhaul their brand and online presence. In double-quick time, Tengo re-branded, produced new logos for all on-line and print media, and produced a brand-new website, including content re-written by Tengo Consultancy.

Posted on March 26, 2020September 6, 2023 by tengoadmin

HMRC confirm procedure on end of year Gift Aid letters due to Covid-19 Coronavirus

HMRC's stance on the end of year Gift Aid letter deadline in view of Covid-19 Coronavirus restrictions — HMRC’s stance on the end of year Gift Aid letter deadline in view of Covid-19 Coronavirus restrictions

Many of our clients have contacted us as they’re worried about meeting HMRC’s deadline for sending out annual Gift Aid letters, given the current situation regards the Covid-19 Coronavirus. As a result of the virus many Charities have the bulk of or all of their staff working from home, and many have also been furloughed until such time as charity retailers are allowed to begin trading again.

Posted on March 26, 2020April 21, 2020 by tengoadmin

A guide to sending end of year Gift Aid letters for donated goods

When you sell donated goods on behalf of people bringing them in to your Charity Shops, HMRC require you to contact anyone with end of year Gift Aid letters who has generated £20 or more’s worth of sales to let them know how much money has been raised. For those with less than £20 worth of sales, you need to contact them every 3 years.

Each tax year, this must be done by no later than the 31st of May. Full guidelines along with a template letter can be found on HMRC’s website here. The letters can be sent by email or by post.

It can be quite a task to aggregate all the data and complete the mailing of end of year Gift Aid letters – but Tengo Software’s Charity Shop Software makes the process as easy as it can be.

Posted on March 12, 2020May 6, 2020 by tengoadmin

Tengo’s response to the Coronavirus outbreak

Many of our customers have contacted us with questions relating to the Coronavirus (COVID-19) outbreak, so we are summarising our position here along with what we are offering to help our clients out during this concerning time.

Fortunately, the team at Tengo Software and our infrastructure is already designed in such a way that remote working is commonplace – as a precaution, all of our team are currently being instructed to work from home. All services are running as normal and will continue to do so even if the government impose further restrictions. Any on-site meetings scheduled in will be reviewed on a case-by-case basis, but installation, training, and any meetings can be effectively conducted remotely.