gift aid – tengo software

Posted on May 8, 2024July 23, 2024 by tengoadmin

Easy to use charity software gives RSPCA boost

RSPCA are the largest animal welfare charity operating in the UK. A network of Charity Shops around the country allow local RSPCA districts to sell items generously donated by the public, to raise funds for their vital animal services.

Tengo Charity Shop EPoS Software at RSPCA Tooting Charity Shop — tengoPOS Charity Shop EPoS at RSPCA Tooting shop

Tengo Software have provided Charity Shop EPoS software to RSPCA shops, that allow them to maximise this opportunity with a simple, easy to use sales system. The system allows them to easily claim an additional 25p for each £1 of donated goods sold through the Gift Aid system, a process that can orindarily be long-winded and complicated.

The simplicity of the system and integrated Gift Aid, backed up by Tengo’s knowledge from working with Charity Shops all over the UK for over 20 years, has brought a positive response from the RSPCA team, as you can see below.

Posted on November 13, 2023July 23, 2024 by tengoadmin

UK postcode format trap – unlock more Gift Aid revenue for your charity by capturing the right postcode when logging donations

The postcode is the most important piece of information you need to gather from your donors when they are signing up for Gift Aid. There are many common mistakes made when capturing someone’s postcode, so we thought we’d explain how the UK postcode format works, and offer some tips for ensuring that you get it right.

Gift Aid postcode being entered incorrectly is one of the main reasons for rejection when making claims/submissions to HMRC. The useful tips that follow will ensure you capture the correct code!

Posted on October 17, 2023July 23, 2024 by tengoadmin

Charity Software, how to choose?

When looking for Charity Software, it can be hard to know what to search for. You know you need to log donations, possibly sell items of bought-in or donated goods, and deal with your supporters face-to-face, over the phone, and online. You also need to keep their details updated, especially regarding Gift Aid, and their contact preferences (GDPR). To handle all of the above, what is it that you need?

Deciding what to search for and which way to turn can be daunting. So we thought we’d run through some of the options and terminology, to help you to find the right charity software.

Posted on November 2, 2020November 2, 2020 by tengoadmin

Interest free finance available to all UK charities

In response to the Covid-19 pandemic, Tengo Software are delighted to announce that we are offering interest-free credit to all UK Charities.

There is very little to be pleased about when Covid is causing lock-downs and reduced revenue-flow for your Charity. Tengo has been supporting its customers since the start, and now can help non-customers too, who want to take advantage of lock-down to improve systems, or save money by replacing expensive Charity Shop software and Fundraising CRM contracts with a cheaper alternative that is being used by many charities all over the UK – see some of the things our users have to say here.

The interest free finance is available to any UK Charity on purchases of Hardware and Software Licences combined.

If you would like to discuss the options available and find out more, please contact us today!

Posted on March 26, 2020September 6, 2023 by tengoadmin

HMRC confirm procedure on end of year Gift Aid letters due to Covid-19 Coronavirus

HMRC's stance on the end of year Gift Aid letter deadline in view of Covid-19 Coronavirus restrictions — HMRC’s stance on the end of year Gift Aid letter deadline in view of Covid-19 Coronavirus restrictions

Many of our clients have contacted us as they’re worried about meeting HMRC’s deadline for sending out annual Gift Aid letters, given the current situation regards the Covid-19 Coronavirus. As a result of the virus many Charities have the bulk of or all of their staff working from home, and many have also been furloughed until such time as charity retailers are allowed to begin trading again.

Posted on March 26, 2020April 21, 2020 by tengoadmin

A guide to sending end of year Gift Aid letters for donated goods

When you sell donated goods on behalf of people bringing them in to your Charity Shops, HMRC require you to contact anyone with end of year Gift Aid letters who has generated £20 or more’s worth of sales to let them know how much money has been raised. For those with less than £20 worth of sales, you need to contact them every 3 years.

Each tax year, this must be done by no later than the 31st of May. Full guidelines along with a template letter can be found on HMRC’s website here. The letters can be sent by email or by post.

It can be quite a task to aggregate all the data and complete the mailing of end of year Gift Aid letters – but Tengo Software’s Charity Shop Software makes the process as easy as it can be.

Posted on February 24, 2020April 21, 2020 by tengoadmin

How to claim Gift Aid in Charity Shops on Donated Goods

If you’re new to the Charity Retail world, and you want to know how you claim gift aid in charity shops, here’s a short guide to the process of claiming Gift Aid on donated goods.

One key thing to note about claiming gift aid on donated goods, it’s the person who donates the goods to the charity against which a Gift Aid claim is made. To claim Gift Aid in charity shops on donated goods, you need to track each item that is donated with a unique reference, and record this when it’s sold – then collating the information in to a submission to HMRC to claim the Gift Aid revenue.

Posted on December 2, 2019April 21, 2020 by tengoadmin

Boost for the elderly in Lincolnshire through Tengo working with Age UK

Age UK Lincoln & South Lincolnshire use Tengo Software’s charity shop EPoS and CRM systems, and found that their expertise were invaluable. The system is now helping the charity to raise invaluable funds which are being redirected back to the elderly in the communities they support.

Amanda Sowerby, Operations Director at Age UK Lincoln & South Lincolnshire, had the following to say about the software and their experiences with Tengo as a whole through the installation and training process, and ongoing support:

Posted on May 12, 2018December 3, 2019 by tengoadmin

Berkeley Castle boost ticket sales with Tengo Software

Berkeley Castle have been with Tengo Software since 2015, using their visitor attraction EPoS and on-line ticketting platform TripGiving.UK. They have boosted ticket sales by using the system to sell tickets to their amazing charitable visitor attraction both on-line and in person on-site, as well as handling donations.

Jackie Pennington, Operations Manager at Berkeley, had the following to say about the service:

“TripGiving has been a great addition to our website, the system works seamlessly with our tills and enables our visitors to purchase their admission tickets in advance of their visit. This benefits us in many ways; it speeds up the admission process, enables UK tax payers to gift aid their ticket whilst making their on-line purchase and also gives us an indication of anticipated visitor numbers for upcoming events. We also take our online donations through the system, as it is cheaper than other options. I would recommend this facility to other attractions!”
Jackie Pennington, Operations Manager, Berkeley Castle

Posted on March 16, 2018April 21, 2020 by tengoadmin

Tengo help the NHS to raise funds through Gift Aid

Find out how Tengo’s software is helping NHS charities in the UK – written by Tim Diggle, Head of Charity, Leicester Hospitals Charity, and Alison Reynolds, Volunteer Service Co-ordinator, University Hospitals of Leicester NHS Trust.

“We had a charity shop at one of our hospitals for 25 years that used the very basic system of writing each item sold into a book and working out the totals and change in your head. This shop was run solely by volunteers and was doing very well but the system left people open to making mistakes and there was no gift aid being claimed in the shop. In 2017 we recruited a charity shop manager, rebranded the shop we had, opened a second shop and decided to implement retail gift aid into both shops.