RSPCA are the largest animal welfare charity operating in the UK. A network of Charity Shops around the country allow local RSPCA districts to sell items generously donated by the public, to raise funds for their vital animal services.
Tengo Software have provided Charity Shop EPoS software to RSPCA shops, that allow them to maximise this opportunity with a simple, easy to use sales system. The system allows them to easily claim an additional 25p for each £1 of donated goods sold through the Gift Aid system, a process that can orindarily be long-winded and complicated.
The simplicity of the system and integrated Gift Aid, backed up by Tengo’s knowledge from working with Charity Shops all over the UK for over 20 years, has brought a positive response from the RSPCA team, as you can see below.
“We’ve loved working with Tengo as the set up has been well explained and straightforward. They have been very attentive with any teething problems and have always helped us with finding our feet on the new system. With some very technophobe shop staff, the simple layout and functioning of the till have been great! Tengo has really helped us get a better understanding of our sale figures and has allowed us to make changes in store to help maximise opportunities.”
Jacqui Jackson, Branch Manager, RSPCA South London Branch
“Tengo’s software has been instrumental in streamlining our Gift Aid claims process at RSPCA Bridlington, Driffield and District Branch. With every extra penny reclaimed, we’re empowered to extend our reach and impact, ensuring more animals receive the care they deserve. Thank you, Tengo, for your invaluable support in our mission to make a difference.”
Nicola Byrne, Branch Administrator, RSPCA Bridlington, Driffield & District Branch
“It has been an easy journey working with Tengo from the initial set up, which was individually customised to us, to continued support adapting to our needs from their sales system, including Gift Aid. We had never operated Gift Aid from our retail sales before, but this has been a simple process to increase our revenue to maximise our help for the animals.”
Marilyn Ward, Branch Treasurer, RSPCA Essex South, Southend & District Branch
If you’re interested in exploring what we can do for your charity, contact us today for no-obligation demonstration of our software.

