Schedule of rates

Pricing illustrations for typical EPoS charity customers

Charity with single charity shop:
First year cost inc. equipment, installation, setup, training, software: £1,884.60 – Year 2 onwards recurring annual cost: £561.60

Charity with 20 charity shops:
First year cost inc. equipment, installation, setup, training, software: £33,372 – Year 2 onwards recurring annual cost: £6,912

Charity operating a visitor attraction with an admission till, café till, and shop till in 3 separate locations:
First year cost inc. equipment, installation, setup, training, software: £4,732.80 – Year 2 onwards recurring annual cost: £1,036.80

Please note: There are optional extras available in the above scenarios, the prices quoted are based on everything that is required to trade, and based on one EPoS till per point of sale. All prices exclude VAT.

Full list of pricing

Day rate (for installation, training, or any other labour on site or off site) – £440 + expenses
Remote installation (fixed rate remote setup/installation, per machine) – £165 for machines supplied by Tengo Software, hourly rate below if installing on any other equipment
Hourly rate (for any other work required) – £70

Software licensing:

Standing charge£18 per month per charity, covering cloud server data storage, cloud security certificate, and access to the support portal*
tengoPOS£36 per month per device
tengoDC£24 per month per device
tengoCloud£SEE BELOW per month per user:

  • Basic Module, £FREE (Sales dashboard, Gift Aid reporting, electronic submission of Gift Aid directly to HMRC, HMRC Gift Aid letters merge, on-line backup of data)
  • Retail Module, £12 (Sales reporting, banking, till reads and reconciliation, accounts export, purchasing, stock management, product management, audits)
  • CRM Module, £12 (Constituent/supporter management & interactions, GDPR, donations & donation management, marketing & email lists, ‘thank you’ letters merge, staff/volunteer management, selling/renewing memberships through tengoCloud)

A full list of module features can be found here.

tengoShop£48 per month per website
tengoPCL v2£12 per month per device for unlimited UK address look-ups
tengoDweb Allow donors to sign up online to donate goods – £48 per month per charity
tengoRemote£2 per user per month per machine for fully-featured remote access
tengoHosting – £25 per quarter per website for unlimited web hosting plus one domain name

A 20% discount is available on software licences if you wish to pay annually rather than monthly

*The standing charge which covers fixed monthly costs per client – this can be paid annually but there is no discount for doing so. This fee is waived if total monthly licencing for a client exceeds £250.

Hardware:

EPoS Till bundle£995 (For a 15″ unit with keyboard, scanner, cash drawer and receipt printer. Label printer add £94, 2 line customer display, add £85. Other sizes available on request.)
Rugged handheld device with built in scanner & docking station£1,139
Printer and scanner for existing computer (e.g. for a Charity Shop sorting room£210 for equipment, £10 per month for software

Other:
Website design – from £500 Fully-functioning charity website
Branding – from £210 new logo, colour scheme and brand guidelines for your charity
Card Terminals – £ENQUIRE integrated card terminals for your tills

All prices exclude VAT. Full terms and conditions of sale can be found here.